- Identify and handle critical strategy issues in specific test situations
- Monitor the status of testing activities and software work products
- Work productively with users, developers, and support staff
The Importance of Strategy and Feedback
If you develop and implement an effective test strategy, you can successfully manage software test efforts. Successful test management requires the same approach as successful project management: 1) develop a sound strategy, 2) keep in close touch with the situation, 3) identify and aggressively manage critical issues, and 4) modify the strategy as needed, based on situational feedback. The key to test management is to know the components of an effective test strategy, including feedback mechanisms, and to recognize critical issues as they surface.
A Management Framework
This course provides the essential framework for successful test management. It focuses on two critical areas: 1) creation and management of a successful testing organization and team, and 2) development of an effective test strategy. This strategy is built around the development of two key documents: a comprehensive test plan and corresponding test report.
For Anyone Responsible for Software Test Efforts
This course provides the information necessary for a successful test management. It also provides an outline of good testing methods from the viewpoint of a test manager. This course complements the Systematic Software Testing course, which provides a similar outline of good testing methods from the viewpoint of the test engineer. Participants should have at least six months of leadership experience and two years of test experience.
3-Day Course Outline
Testing and Quality
Goals vs. priorities
Testing philosophy
Preventive testing and the STEP™ methodology
The Test Manager
Roles of a test manager
Leadership guidelines
Ways to obtain buy-in
Test Teams
Team organization
Retaining staff
Staff development
Configuration Management
Library management
Change control board
Defect analysis
Master Test Plan
Risks and contingencies
Testing strategy
Scheduling/estimating
Testware Design
Influence of risk
Design approaches
Testing without requirements
Execution Management
Assessing test effectiveness
Predicting release dates
Reporting
Tools
What to automate
Tool issues
Manager's role in tool implementation
Metrics Primer
Basic definitions
Measurement paradigms
Implementing a metrics program
Process Benchmarks and Baselines
What is process assessment?
ISO, CMM®, TQM, TPI®
Benchmarking
