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Practical Tools and Techniques for Managing Software Testing |
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3-Day Course |
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Contact us at onsitetraining@sqe.com for on-site pricing |
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DESCRIPTION
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Analyze quality risks, determine test project scope, and prepare a budget and schedule |
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Develop test plans and cases that address the important needs of the customer |
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Institute and use bug and test tracking systems that support effective test reporting |
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Prepare for and manage the challenges of test execution |
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Build and retain an effective, loyal test team |
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Work and communicate effectively with managers and peers, especially when communicating test findings |
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Understand the test effort within the context of the larger project |
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Allocate scarce hardware |
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Manage a test lab |
Based on his book, Managing the Testing Process, and his two decades of software, hardware, and systems experience, Rex Black covers the essential tools, important techniques, critical processes, significant considerations, and fundamental management skills for people who lead or manage development and maintenance test efforts.
In this three-day training course, learn about the development and use of the test plan, the test system, the bug tracking database, and the test tracking spreadsheet. Gain insight into the "people skills" needed to define your test team, hire the appropriate people, manage that team’s relationships with peers and managers, and distribute test work to other participants. Explore contextual issues of test projects, such as the economics of testing, the test effort within the project, hardware resource management, the test lab, and what test managers should know about testing hardware components.
Hardware, software, and system test managers; lead test engineers; and development managers will significantly benefit from attending this course.
The instructor will provide you with a URL to access the more than sixty tools, templates, and case studies discussed in this training course, allowing you to immediately apply these concepts on your first day back at work.
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COURSE OUTLINE
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Introductions, attendee objectives, and overview of test management
Defining your scope
Excercise: Risk analysis for an Internet kiosk
Estimating a schedule and budget
Excercise: Estimating testing for an Internet kiosk
Thinking and communicating with test plans
Excercise: Test planning for an Internet kiosk
Test system engineering and architecture
Bug reporting basics
Bug reporting refinements
Bug metrics and management
Case study: Banking application bug metrics
Tracking test cases and suites
Test metrics and management
Challenges of test execution
Hiring and managing a test team
Politics of test management
Excercise: Presenting bad news
Testing context: Economics, lifecycles, processes
Excercise: Calculating the costs of failure
Managing a test lab
Testing hardware/software systems
Hardware testing fundamentals
Glossary, bibliography, and resources
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Schedule
You can schedule an on-site training at a time that is convenient for you and your team. Please call our on-site training manager to find out about availability. Generally we are booking 8-12 weeks in advance of the time frame that you need the course but may be able to accommodate shorter time frames.
Usually the only thing you will need to supply is a room that comfortably seats the number of attendees you have for the course and an LCD projector. A couple of courses require laptops but these are indicated on the course description pages.
Please feel free to call us to discuss course and pricing details. Multiple course discounts and corporate volume discounting are available. Also we can easily set up a conversation with one of the course instructors to discuss content in depth.
We can accommodate a start time that works for your team but below is a typical daily schedule:
Morning Session 8:30 a.m. - 12:00 p.m.
Lunch 12:00 - 1:00 p.m.
Afternoon Session 1:00 - 5:00 p.m.
• Tuition
• Course notebook
• Certificate of completion
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Instructors
A more than twenty year veteran of software and systems engineering, Rex Black is President and Principal Consultant of RBCS, Inc., a leader in software, hardware, and systems testing. For more than a decade, RBCS has served its worldwide clientele with training, assessment, consulting, staff augmentation, insourcing, off-site and off-shore outsourcing, test automation, and quality assurance. Rex is the author of two industry reference books, Managing the Testing Process and Critical Testing Processes. He has written articles and presented workshops, seminars, and keynote speeches at conferences and events around the world. Rex is the President of both the International Software Testing Qualifications Board and the American Testing Qualifications Board. |
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Testimonials
"Exactly what I was looking for—quick, easy, and efficient methods for effective testing in all situations—even the most intense schedules."
Kathi Morgan, Synergistic Software/SharperLending
"If I take 10% of what I've learned here, it will be a tremendous help!"
Tony Johndro, Software Test Analyst, Bosch Security Systems, Inc.
"The best applied knowledge course I've ever taken. I had a wonderful learning experience; the instructor was fun and lively; What more can I say but FANTASTIC"
Matthew O'Rourke, Sr. Project Manager MPA Associates
"Great use of real world examples of each concept in everyday software. Jan Parrish, West Bend Mutual Insurance Great course. I learned a lot. Packed a lot in a short time frame."
Pete Caldwell, Tester, PolySystems, Inc.
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On-Site Info
Take advantage of the cost effective convenience of on-site training in a team building atmosphere. If you have six or more people to train, consider the advantages of scheduling courses at your location. Employing an interactive workshop format, our world-class consultants/instructors are able to address many of your organization’s specific issues. In addition, we can customize the course delivery to meet your unique situation. All of the SQE Training courses can be taught at your location.
For more information on any course, please visit our on-site course list.
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